General Details
Customer Number(s): 46TJX
Orders Received: ☐ EDI ☒ Email ☐ Portal Import ☐ Fax
Ship From Location: Expeditors – Flower Mound, TX
Planned Ship Date: ☐ From Order Date* ☒ From Customer Ship Date*
☐ From Cancel Date* ☐ Day(s) of Week
☐ EDI Mapped Directly
*If “From” logic: ☐ Add # days ☒ Subtract -2 # days
Same Day Shipping: ☐ Yes Cutoff Time: N/A ☒ No
Ship Via: Customer Routing Guide
Freight Code: Collect
Order Processing Schedule: Orders Received On: 8-10 orders a year
Orders Released On: See Customer Specific Process section
Orders Shipped On: See Customer Specific Process section
Customer Contacts: Sales Rep: Ed Jelinek ed@jelinekwarren.net
Damaged & Defective Terms: Customer will reach out once the goods are received and advise if any damaged items. If packed poorly, we will split or pass along the charge to Expeditors. Chargebacks can occur
Backorder/Partial Line Handling: Email Customer Contact ASAP to advise if short or OOS
Order Confirmation Requirements: Email Customer Contact confirming PO
Changes/Cancellations to PO: Email Customer Contact
Holiday Schedule/Requirements: Email Customer Contact prior to shipment
Sales Order Processing
Approval Method: ☐ Auto ☒ Manual
Release Method: ☐ Auto ☒ Manual
Release Email Required: ☐ Yes ☒ No
Orders Must be Released together for pick jobs: ☒ Yes ☐ No
Validation Failure: Please list any common validation failure reasons and how to resolve.
Out of case pack quantity can arise if not initially caught – reach out to Customer Contact with options to round up or down on quantity.
Customer Portal Process: If customer has portal, please detail when and how it is used in the order process.
Routing: https://tjxfomprd.jdadelivers.com/jda/shell/home
Invoicing: https://supplier1.transcepta.com/SupplierPortal/login
Customer Specific Process: Please outline any unique processes performed for this customer by Advantus. (Examples: Optional fields valued with specific data,
Art 101 received bulk PO / order commitment from Customer via Email
– Customer Contact emails Distribution POs to Art 101
– Art 101 confirms quantities and ship dates and confirms back to Customer Contact
– Art 101 enters POs into NS
– Art 101 releases orders to 3PL
– 3PL builds the order and affixes Art 101 provided Carton Labels
– 3PL provides Art 101 with Total Case Count, Weight, and Cube
– Art 101 routes in TJX Portal
– TJX emails Shipping Instructions and 3PL will arrange pickup times with the Carrier
– 3PL fills in TJX provided BOL and emails signed copy to Art 101
– Art 101 generates Invoice Packet (invoice, BOL, and Payment Information)
– Art 101 uploads Invoice Packet to Transcepta
Fulfillment Notice Errors
Usually an error for “”Matched, Pending SO Valid Ship Via””
1. Under the Fulfillment Notice Errors to Resolve section in the Dashbboard, Right click on the Eye/View icon and open in second tab
2. View the carrier in the Fulfillment Notice
3. Go to the SO and click “”Edit””
4. Enter in the assigned carrier under “”Ship Via”” in the Shipping Information tab
5. Then under the Rating & Routing tab
hange the Routing Status to “”Confirmed””
– Enter Pickup Date
– Enter Appt Time
– Enter Pickup Date Reason as Customer update
– add the ARN # (go to Shipments tab in Vendor Central and find PO to locate ARN#) to the “”Customer Load Number””
6. Save
7. If a Fulfillment Notice Error and after you’ve made the above changes to the PO, click “”Queue for Retry””
The customer will intially send a blanket PO and within 2-3 business days will follow up with the Distrubution instructions, which are separated by DC (aka the official POs). You can enter the blanket order into NS as a placeholder but since the Distribution instructions have a quick turnaround and each DC is going to a different address, my suggestion would be to wait.
As of 3/19/24: There is a blanket hold quantity for 53142MB, which was a confirmed commitment from the buyer of which POs will be cut this summer as we approach the desired ship window. This is a one-off situation for TJX and Marshall’s as they usually submit a PO for immediate shipment.
Return Authorizations
Returns Allowed: ☐ Yes ☒ No
If so, please explain any existing customer specific details to the Return Authorization process.
N/A