Sulyn: Item Drop Process

Sulyn Item Drop Process

Communication Flow:

Laura G/ Melissa/Tracia → Action Requested: P&S, Business Manager, Product Compliance, SCM (Domestic Only)

                                        → Information Only: Sales, Sparrow, Division

Parties involved: 

Process:

1. Laura G, Tracia, or Melissa receive notification from the customer that items are being dropped.
2. Laura G, Tracia, or Melissa forward communication to the group notifying us of the drops.
   1. The communication will go to:
      • P&S
      • Business Manager
      • Product Compliance
      • SCM – Domestic items only
      • Division – Catalina
   2. The communication will include:
      • Customer Name
      • List of items
      • Effective date – immediate or tied to a reset.
        • If tied to a reset, include when the customer will stop ordering the items.
3. Product & Sourcing reviews list of items and the respective effective date.
   1. DI items:
      1. If the change is immediate or the effective date has passed: update the item status to obsolete
      2. If change is in the future: update status to discontinued
         • The business manager will coordinate the eventual change to obsolete with the division’s quarterly PLS review.
   2. Domestic items:
      1. Update status to discontinued.
      2. Add item comment to include: “Item has been discontinued by _________ and they will stop ordering on ____________”
         • This is especially important for items that are cross-sold since SCM will need this information to monitor items and review/adjust forecasts.
      3. Change to closeout/liquidate will be managed by the business manager.
4. Business Manager
   1. Update the POG Log with the list of dropped items and the effective date.
   2. Review the dropped list and communicate to Sales, Sparrow, and Division if this is an expected/unexpected change.
      • Example: 1/24 glitter and party blends
5. Product Compliance review drop effective date and ensure items are compliant until items are officially dropped.
6. SCM – if domestic items only
   1. Review inventory and email Laura G. letting her know how much inventory we have on hand and if we will have excess inventory based on the effective date.
   2. Review and update item forecasts as needed.
   3. Review open factory POs and determine if any need to be reduced or canceled.
7. Laura G. – if domestic items only
   1. Reach out to the buyer and try to get them to take any excess inventory we may be stuck with after the drop date – if within reason.