Although we can update our pricing with Staples on a quarterly basis, it’s generally only accepted January and July annually. Staples has a 120 days lead time for price change notifications.
As soon as you have the increase notification, prepare the price increase letters to send to Sales and the Sales Rep.
Using the template here, create a letter for each DMM. Confirm this with Sales if you’re unsure which DMM to list. Once completed, submit it to Sales and/or Business Manager for approval.
Next, email the price increase letter(s) to Sales & the Sales Rep (Doreen) and have her request the CCR price file from Staples.
Once received, save each of the 3 files in the correct year’s Sharepoint folder (Customers – Staples – Pricing)
Open each file and locate the item(s) that are increasing; Advantus item number is in column H.
First, make sure that the Current System List Price in columns U & V match what we have on file either a) on the 01STL customer record (pricing tab) in NetSuite or b) listed as COP Tier 2 pricing for the item in Netsuite.
NOTE: if it doesn’t match, alert Sales since the new pricing will need to be recalculated.
Next, fill in the following 3 columns:
- Column AG – Potential Effective Date: the date pricing will take effect
- Column AH – Potential Cost: the new Staples cost
- Column AI – Potential List Price: the new list price
Repeat this for all 3 CCR files until you locate all the items undergoing an increase.
Save the files and return them to Staples via the email you received the CCR files on. Make sure that Sales & the Sales Rep (Doreen) is copied so they can follow up if there are any questions.
Once the files have passed validation, you should receive an email response from Cost Change Requests confirming this.
