General Details
Customer Number(s): 02ROSS
Orders Received: ☐ EDI ☒ Email ☐ Portal Import ☐ Fax
Ship From Location: 12th
Planned Ship Date: ☐ From Order Date* ☒ From Customer Ship Date*
☐ From Cancel Date* ☐ Day(s) of Week
☐ EDI Mapped Directly
*If “From” logic: ☐ Add # days ☐ Subtract # days
Same Day Shipping: ☐ Yes Cutoff Time: N/A ☒ No
Ship Via: Customer Routing Guide
Freight Code: Collect
Order Processing Schedule: Orders Received On: Varies
Orders Released On: Varies
Orders Shipped On: CSD/PSD
Customer Contacts: Tiffany K, James Wagor
Damaged & Defective Terms: Customer has D&D
Backorder/Partial Line Handling: Does not accept backorders or partial lines
Order Confirmation Requirements: N/A
Changes/Cancellations to PO: Tiffany K or James W will advise
Holiday Schedule/Requirements: Tiffany K or James W will advise
Sales Order Processing
Approval Method: ☒ Auto ☐ Manual
Release Method: ☐ Auto ☒ Manual
Release Email Required: ☒ Yes ☐ No
Orders Must be Released together for pick jobs: ☒ Yes ☐ No
Validation Failure: Please list any common validation failure reasons and how to resolve.
Pricing, email Maureen Sandoval
Qty: Email Tiffany or James to confirm changes to qty
Customer Portal Process: If customer has portal, please detail when and how it is used in the order process.
N/A
Customer Specific Process: Please outline any unique processes performed for this customer by Advantus. (Examples: Optional fields valued with specific data,
Orders are received via email. They are manually entered. The PO start date and PO cancel date will be included in the internal notes section on the order. Include a note that says “s/w: 5/23-31/2023” (in the example below). Vendor style number is the item number. The second page of the PO has the ship to address. Be sure to drag and drop the email with the attachments to add to the order.
Return Authorizations
Returns Allowed: ☐ Yes ☐ No
If so, please explain any existing customer specific details to the Return Authorization process.
N/A