Key Accounts
Essendant
- 120 days minimum (4 months)
- Typically only accepts price increases in January, April, and July
- Send a price increase letter to Sales Rep to communicate to the appropriate merchant and request appropriate vendor code price file(s)
- Complete price file
- Submit price file back to Sales Rep and/or Essendant merchant
- NOTE: This account is linked to Staples and they will cross-reference if Staples is also receiving a price increase on the same items
SP Richards
- 180 days minimum (6 months)
- Typically only accepts price increases in January and July
- Send a price increase letter to Sales Rep to communicate to the appropriate merchant
- Once pre-approved by merchant, download price file from Enable
- Complete price file – make sure that the list and cost percent increases are as close as possible
- Upload the price file back into Enable and notify Sales Rep
Staples
- 120 days (4 months)
- Typically only accepts price increases in January, April, and July
- Send a price increase letter to Sales Rep & Doreen Romano to communicate to the appropriate merchant
- Once pre-approved by merchant, Staples will provide CCR price files
- Complete the price files – make sure that the list and cost percent increases are as close as possible
- Submit price file back via email to Sales Reps and/or CCR team at Staples
Office Depot
- 120 days (4 months)
- Typically only accepts price increases in January
- Send a price increase letter to Sales Rep to communicate to the appropriate merchant
- Once pre-approved by merchant, Office Depot will provide a Cost Justification spreadsheet
- Complete the Cost Justification spreadsheet – make sure that the list and cost percent increases are as close as possible
- Submit price file back via email to Sales Rep
- Once approved by Office Depot, update the costs in their vendor portal: Updating Costs
Buying Groups
DPCG/Forms & Supply
- 120 days (4 months)
- Send a price increase letter and the Excel format of the respective quarterly COP price list (saved in Pricing folder on Sharepoint) to Pricing Contacts in NS and copy Sales Rep
IS Group (ISG)
- 120 days (4 months)
- Send a price increase letter and the Excel format of the respective quarterly COP price list (saved in Pricing folder on Sharepoint) to Pricing Contact in NS and copy Sales Rep
- About 3 months before the new quarter, you will receive a task from no-reply@isg.coop to complete their price file template
- Download price file from ISG portal (see Bitwarden for login)
- Complete price file, upload price file in portal, and look for the change in status email to say ‘Approved’
Global
- 120 days (4 months)
- Send a price increase letter to Pricing Contact in NS
- Download price file in Global Industrial portal (see Bitwarden for login) under Upload Batch File – Lead time and Pricing Template
- Complete price file, upload in the portal, and enter email address to be notified of any errors
Other Accounts
School Specialty
- Price increases are allowed once a year unless there is a tariff increase situation
- An email will come from School Specialty in June/July with roughly 120 days to review your vendor price file and re-submit back to them
- The email is sent directly to the Sales Rep
*All other customers are notified of increases via email per their Pricing Change Notice as documented in NS. Marketing provides updated pricing and price increase letter (if applicable).