- First, run a sales report to identify customers.
- Typically, the report should be for a 12-month period, but you should confirm with the VP or business manager for the division on the sales length period.
- Notify customers per the customer/division-specific processes.
- General guidelines by division.
- Customer Specific guidelines by division:
- Craft and Hobby:
- Mercury/Seward:
- Office Products:
- Floating Luxuries: (see Charlie for instructions)
- Update pricing on customer portals
- Remember to include marketplaces such as Amazon and Walmart Marketplace
- If Mercury Luggage or Mercury Tactical Gear SKU, also update on ESP/ASI Central site.
- Update pricing in Netsuite
- If doing so via bulk import, send the price change spreadsheet to the manager to review. Then follow the pricing bulk import process. If more than 10 customer/product files, if less than 10, manually enter the increase.
- Update all relevant price changes, including list price, customer-specific, group, and list prices (i.e., AAFES/exchanges, etc.)
- Update any internal price lists and order forms if necessary
- Submit graphics requests to update pricing on the digital catalog and sell sheets (if applicable)
- Create e-blasts (via graphics request) or send individual emails to the customer list to communicate pricing change (following brand/division rules)
- Check and update item-level notes in Netsuite (if applicable)
PRICE CHANGE CHECKLIST
Updated on August 30, 2023