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Price Change Customer Notification Process – Mercury & Seward Price

Mercury Tactical Gear Customers:

AAFES

  • 60 days minimum
  • Complete SON (summary of negotiations) for each category with price increases – Wallet, Luggage, Souvenir, Bluelounge
  • Blank SON document attached below
  • Get a price increase letter from the divisional VP
  • The salesperson submits it back to the customer

Coast Guard

  • 60 days minimum
  • Create single spreadsheet with increases
  • Get a price increase letter from the divisional VP
  • The salesperson submits it back to the customer
  • 60 days minimum
  • Create separate spreadsheet for Luggage and Pride catalogs with increases, including their item number (RIN)
  • Get a price increase letter from the divisional VP
  • The salesperson submits it back to the customer

Marines

  • 60 days minimum
  • Create separate spreadsheet for Luggage and Pride catalogs with increases
  • Get a price increase letter from the divisional VP
  • The salesperson submits it back to the customer

*All other Mercury Tier 2 and 3 Customers are notified of increases via email from Sales. Marketing provides updated pricing.

Seward Trunk Customers

CONTAINER STORE

  • 60 days (estimate from Sales, not official)
  • No official form or portal submission
  • The salesperson communicates increases and should cc the Sales Admin, Business Manager, and Divisional VP

WALMART.COM

  • Complete the increase form provided by the sales rep
  • The salesperson submits it back to the buyer/customer

TARGET.COM

  • (waiting on confirmation of formal notification process)

HOME DEPOT

  • Sales must contact the buyer to receive a cost justification worksheet
  • The worksheet is completed and returned back to the buyer
  • Save the spreadsheet here for reference: S: Sales & Marketing\Customers\ML Dealer Pricing Database

AMAZON

  • Go to vendorcentral.amazon.com
  • Download the item cost form, complete and re-upload it
  • To check the status, go to edit item cost area and click the view status link
  • Amazon has 30 days to review pending increases – status will be pending approved or rejected

AAFES 

  • 60 days minimum
  • Complete SON with price increases
  • Get a price increase letter from the divisional VP
  • The salesperson submits it back to the customer

OFFICE DEPOT

 On portal

WAYFAIR

  • Go to portal partners.wayfairs.com (username: Bcooper/password: Advantus2021!) Note: Password changes periodically.
  • Download pricing form
  • Complete the form and upload into the portal
  • Email sales person and tell them to communicate the increase and completion to the buyer/customer

OCM (ON-CAMPUS MARKETING)

  • Only update cost on February 1 and October 1 with a 30-day written notice.
  • Complete the increase form (internally created form/not official) located here: S: Sales & Marketing\Customers\ML Dealer Pricing Database
  • The Salesperson submits it back to the buyer/customer

HOUZZ, DORMIFY, ZULILY (EXCEPT FOR CRAFT), HAYNEEDLE

  • 60 days (estimate from Sales, not official)
  • Complete the increase form (internally created form/not official) located here: S: Sales & Marketing\Customers\ML Dealer Pricing Database
  • The Salesperson submits it back to the buyer/customer

SCHOOL SPECIALITY

  • Price increases are allowed once a year unless there is a tariff increase situation
  • An email will come from School Specialty in June/July with roughly 120 days to review your vendor price file and re-submit back to them
  • The email is sent directly to the Sales rep

Updated on October 6, 2023

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