415HOU HOUZZ
Customer: Houzz
Account number :415HOU
Shipping location: PBG 1-6
Backorders: Notify customer
Contact: Zach Baker
Portal: https://www.houzz.com/pro/sewardtrunk/seward-trunk
User: customerservice@mercuryluggage.com
Password: Seward1878
Email orders@houzz.com for any questions you have.
Email sent to customerservice@mercuryluggage.com for new orders. I also check the portal every day for new orders.
- Orders are manually entered into NS.
- Ship date is the next day
- Must enter tracking once order ships
Portal: Go to right hand corner and click on YOUR HOUZZ. You will get a drop down. Choose Vender Dashboard.
Once you choose Vendor Dashboard the below screen comes up and choose ORDERS.
The screen that comes up next has all the open orders. Hit the view order, this gives information to get the order into NS. Save a copy of the order to NS.
When View order button is hit, below is all the order information you need to get the order into NS.
TRACKING MUST BE ENTERED MAUALLY
After the order ships, you have to update tracking on the portal. Go to ship Order which is located on your main page.
This is where you will update the tracking: After info entered hit ship.
