Fulfillment Notice Errors to Resolve – Matched, Pending SO Valid Ship Via

The Fulfillment Notice will show up on NetSuite Dashboard

• Right click on the SO and select Open Link in New Tab
• Right click on the View/Eye and select Open Link in New Tab

• Go to the Fulfillment Notice tab and view the carrier and SCAC

• Then go to the SO tab and click Edit
• Under the Shipping Information section, change the Ship Via to the carrier name from the matching Fulfillment Notice

• IF BILLING FREIGHT BACK TO CUSTOMER: Under the Shipping Information section, add shipping fee (i.e. WM DVS USPS)

• IF AMAZON: Go to the Rating & Routing tab and make the following changes:

• • Routing Status: Change to “Confirmed”
  • Pickup Date: Date Shipped
  • Appointment Time: I recommend doing 5PM or whenever you see the Fulfillment Notice
  • Pickup Date Reason: select “Customer Driven Update”
  • Customer Load Number: You will have to go to Vendor Central and go to the Shipments section to acquire the ARN for the PO. Copy and paste the ARN in this field.
  • Save the order.
  • Return to the Fulfillment Notice and Click “Queue for Retry”