ACCOUNT NUMBERS:
74FLWEB – FLOATING LUXURIES – https://floating-luxuries.myshopify.com/admin
419MWEB – MERCURY LUGGAGE – https://mercury-luggage.myshopify.com/admin
419TWEB – MERCURY TACTICAL – https://mercury-tactical-gear.myshopify.com/admin
98SWEB – PAW PRINTS – https://pawprintsproducts.myshopify.com/admin
90SWEB – SEE JANE WORK – https://see-jane-work.myshopify.com/admin
420SWEB – SEWARD TRUNK – https://seward-trunks.myshopify.com/admin
19CWEB – SHOP ADVANTUS – https://shop-advantus.myshopify.com/admin
48CIWEB – COSPLAY INTERNATIONAL – https://cosplayfabrics-international.myshopify.com/admin
Our contact for cosplay international is Mary@wylachina.com
48COWEB – WYLA/COSPLAY DOMESTIC – https://wyla-inc.myshopify.com/admin
Our contact for wyla is Katelyn Walters
SHIPPING LOCATIONS: VARIOUS depends on item
PORTAL: SHOPIFY
USER: info@advantus.com
PASS: Advantus22!
NETSUITE:
- Orders pull from portal into NS.
- Orders are approved and released automatically.
- Orders are set up to ship complete. The orders do not release until order is complete.
- Orders pulled in prior to 12:00 ship that day with the exception of 74FL and 420SWEB. The cut off is 9:00 am. This is all done automatically. We do not need to change anything.
SHOPIFY:
- Really do not need to do anything on the portal unless you need to issue refund/change customer order/ or get email to contact the customer.
Once you sign on to Shopify, Go to orders. Then you will see all the orders for this account. Click on the order number you need to make a change for.
Click on the order number. This opens up the order and all information needed is found here:
Sometimes an order will not come through because it is high risk. We have a template that we send to the customer for verification. If we are able to process the order, then we need to make these changes on the portal so the order will pull into NS.
Under the tags tab, we type in APPROVED, hit enter. Then check NS to make sure the order pulled in.
TEMPLATE:
Thank you for ordering from__________________. Unfortunately, your order has been flagged by our website as having a high potential for fraud and we are unable to process it. In order to proceed, we’ll need you to send us a copy of the front/back of the credit card that was used and your driver’s license/ID. Once we have this, we will be able to have the order processed and shipped out to you shortly after.