Deduction Types

Deduction TypeDescriptionTransactions Created/UsedDivision SelectionNote
Bank FeeFees charged by the bank reducing the paymentCredit & RefundSelect division 
ChargebackCustomer claiming incorrect credit card chargeCredit & RefundCorp 
Credit Card FeesFees charged by the credit card processorCredit & RefundSelect division 
Customer AllowProgram deductions not part of rebatesCredit & RefundSelect division 
Direct DeductionDeduction that offsets another linePaymentCorpInvoice must be selected
NonComplianceChargebacks for compliance finesCredit & RefundSelect main division 
Open CreditA credit that is open on the customer’s accountRefundCorpCredit must be selected
Past ShortageShortage deduction for an invoice previously paidCredit & RefundCorp 
RebateAgreed-upon program/A&R deductionsCredit & RefundCorp 
Sales AllowMisc approved and small dollar deductionsCredit & RefundSelect division 
Sales DiscSales discounts taken separate from invoice lineCredit & RefundCorp 
ShortageReported shortage for invoice on current paymentPaymentCorpInvoice must be selected
UnknownDeduction not identifiableCredit & RefundCorp 
Updated on June 20, 2023
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