Customer Payment Steps

This process is completed daily for the bank activity for the previous business day or the current business day (last day of the month only).

Steps

1. Update Cash Reconciliation Spreadsheet
2. Create Customer Remittances for each payment method
3. Match and Update Remittances
4. Submit for Processing
5. Process Payments
6. Resolve Errors
   • Correcting Misapplied Payments
7. Reconcile Cash Reconciliation Spreadsheet