CURRENT OPENINGS

Shared Services Project Manager

Reporting to the Senior Manager, Shared Services, the Shared Services Project Manager is responsible for overseeing the planning, execution, and closing of assigned projects by coordinating the resources to meet the objectives set by stakeholders.  The Project Manager will also be responsible for ensuring Advantus’ operations and documentation meet the established standards and policies of our customers as outlined in the customer guide/manual.

Project Management Responsibilities:

• Create and maintain project plans and timelines, including determining tasks, due dates, any personnel needed, and milestones in coordination with the division/customer demand.
• Determine project calendar and schedule all project related meetings and communications.
• Draft and maintain all project documentation including process flows, reporting, and training guides.
• Manage the project schedule and scope to ensure the project is delivered on time, within budget and meets quality standards.
• Assist in identifying risks and developing mitigation strategies.
• Facilitate communication among all project stakeholders. 

Customer Compliance Responsibilities:

• Identify and assess areas of corporate vulnerability or risk, communicate clearly to parties involved and ensure changes are made as needed to address the issues.  Work with department managers in setting priorities for improvement plans.
• Implement, administer and enforce such policies, procedures, and activities required to operate in accordance with the customer guide and ensure that all employees understand their responsibilities.
• Identify and resolve performance issues, develop root cause analyses and corrective action plans to ensure customer satisfaction.  Report such issues to appropriate management as necessary.
• Research/Dispute all fines received when noncompliant.  Utilize NetSuite to track and follow up on existing disputes and fines and ensure vendor deductions are made, when applicable.

Specific Duties:

• Assist in acquisition projects not related to facilities.
• Wiki format/structure owner.
• Act as liaison between Ops and Corp on cross functional projects/initiatives.
• Own cost-cutting initiatives.
• Maintain project tracking documents/platforms.
• Conduct project review updates.
• Conduct cross-functional meetings/training as needed.

Requirements:

• Bachelor’s degree with 2+ years of relevant experience.
• Outstanding communication skills, both oral and written.
• Excellent attention to detail is essential.
• Demonstrated ability to build value-added relationships with individuals at all levels both internally and externally.
• Dedicated commitment to quality is essential.
• Proven ability to organize complex processes involving multiple, detailed tasks and multiple inputs.
• Strong time management, organizational skills, and the ability to multitask are a must.
• Ability to adapt to an environment that changes rapidly to fit customer needs.

Operations Project Manager

Reporting to a VP, Shared Services, the Operations Project Manager is responsible for overseeing the planning, execution, and closing of assigned projects by coordinating the resources to meet the objectives set by stakeholders.  The Project Manager will provide support in project planning and implementation and coordinate day-to-day tasks. 

Responsibilities:

• Create and maintain project plans and timelines, including determining tasks, due dates, necessary personnel, and milestones in coordination with the division/customer demand.
• Determine project calendar and schedule all project related meetings and communications.
• Draft and maintain all project documentation including process flows, reporting, and training guides.
• Manage the project schedule and scope to ensure the project is delivered on time, within budget and meets quality standards.
• Assist in identifying risks and developing mitigation strategies.
• Facilitate communication among all project stakeholders. 

Specific Duties:

• Manage customer moves across facilities.
• Acquisition projects related to facilities, such as inventory moves.
• Manage rack installations, re-racking, and slotting projects.
• Handle customer load in.
• Manage equipment needs, such as routine maintenance and repairs.
• Act as liaison between Ops and Corp on cross functional projects/initiatives.
• Act as IT meeting participant/liaison with Operations.
• Oversee IT ticketing system.
• Wiki format/structure owner.
• Manage the Ops Jira ticket system.
• Local vendor relationship owner. 
• Systems-based process trainer
• Ad-hoc reporting as needed.

Requirements:

• Bachelor’s degree with 2+ years of relevant experience.
• Outstanding communication skills, both oral and written.
• Intermediate to Advanced Excel skills a must.
• Excellent attention to detail is essential.
• Demonstrated ability to build value-added relationships with individuals at all levels both internally and externally.
• Dedicated commitment to quality is essential.
• Proven ability to organize complex processes involving multiple, detailed tasks and multiple inputs.
• Strong time management, organizational skills, and the ability to multitask are a must.
• Ability to adapt to an environment that changes rapidly to fit customer needs.

Accounts Receivable Specialist

Reporting to the  Senior Accounting Manager, the AR Specialist is responsible for managing the outstanding accounts receivables by ensuring timely receipt of payments, properly recording transactions, and resolving discrepancies in customer accounts.

Responsibilities

• Maintain aging of assigned customer accounts to include making timely contact of past due accounts and keeping accurate and current notes in the system.
• Reconcile customer accounts ensuring all payments are accounted for and properly posted, along with processing proof of deliveries, invoices, credits, and statements.
• Research, analyze, and resolve payment discrepancies.
• Process all credit memos for returns, destructions, and shortages.
• Assist in preparing and posting cash receipts and provide collection status reports to management.
• Monitor and respond timely to any shared email inboxes and respond to accounts receivable inquiries.
• Perform other duties and projects as assigned.

Requirements

• A minimum of 1 year of Accounts Receivable/Collections experience.
• Demonstrate strong attention to detail, organizational, and time management skills.
• Have strong analytical and problem solving skills.
• Able to effectively communicate and collaborate with accounting staff and management.
• Able to work in a fast-paced and team-oriented environment.
• Proficient in all Microsoft Office applications, particularly Excel and Outlook.

Director, Sales Operations

Reporting to a Vice President, Shared Services, the Director, Sales Operations is responsible for formulating, directing and implementing all sales administrative activities to support the achievement of sales targets and business objectives. 

Responsibilities & Specific Duties:

• Establish, communicate, and maintain consistent brand management across product lines.
• Oversee preparation of sales presentations including POG layouts, supporting research, trend analysis, slide decks and messaging for key accounts. 
• Oversee implementation of pricing strategies, balancing company objectives and customer satisfaction.
• Manage advertising and media plans by brand, including management of outside resources or service providers.
• Provide design/style direction for product packaging and website designs.
• Determine and implement standards for content/copy used for collateral, both internally and externally (Advantus websites, customer portals, Amazon, etc.).
• Collect and analyze data on customer demographics, preferences, needs, and buying habits to identify potential markets and factors affecting product demand.
• Devise and evaluate methods and procedures for collecting data, such as surveys, opinion polls, or questionnaires, or arrange to obtain existing data.  Measure the effectives of such methods.
• Direct the hiring, training, and performance evaluations of sales operations and graphics staff and oversee their daily activities.
• Oversee tradeshow logistics, budgets and execution.
• Identify opportunities for process optimization and implement them, with a focus on scalability and driving growth.

Requirements

• Bachelor’s degree in business administration, marketing, or related field.
• 5-7 years progressive experience in marketing or sales support.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching and conflict resolution skills. 
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Ability to manage multiple projects and prioritize tasks.

REQUIREMENTS TO APPLY (All Roles)

• Must be employed with Advantus Corp for a minimum of 6 months.
• Cannot be subject to any current written or verbal warnings or other reprimands.
• Must inform your current supervisor prior to applying.