COI Requests through Aon Portal

COI Requests through Aon Portal 

  1. Log in to Aon’s website: Aon Exchange 
  1. Receive Verification code via SMS  
  1. Click on Aon Client Exchange (ACx) 
  1. Hover over Certificates to generate the drop-down menu. 
  1. Click on Request a Certificate  
  1. The Named Insured Details should automatically populate with Advantus information. A screenshot of a computer

Description automatically generated 
  1. Complete the Requestor Details 
  1. Click on the + Coverages / Limits / Additional Interest 
  1. Click the checkbox next to Standard Coverage – Liability 
  1. Select a delivery option: 
  1. Click on the + Certificate Holder / Additional Details 
  1. Enter the Certificate Holder Information 
  1. Populate any Additional Details requested. 
  1. Select the Renewal Instructions (unless a very rare exception, select Renew Certificate
  1. Select + Document Delivery Instructions 
  1. Select how you would like to receive the COI. 
  1. Click Submit 
Updated on November 24, 2023

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