Why are you getting this alert?
If you have backordered products with inventory in an Unavailable location, you will receive this alert daily at 10 am.
What should I do about this alert?
- You want to ensure you have a comment entered as to why UA has inventory.
- See this article for more information: https://advantus-wiki.azurewebsites.net/knowledge-base/my-items-with-inventory-in-ua/
- If your comment relates to the missing or damaged product, there isn’t anything you can do. Make sure you have a comment and disregard the alert.
- The alert will trigger if there is a quantity in the backordered column and inventory on hand in an unavailable location.
- The alert doesn’t consider that there might be enough on-hand inventory in an available location to cover orders.
- If you have enough inventory on hand and aren’t ready to move non-damaged/missing product into the available location, you can disregard the alert.