This process is to be used when a line has a partial quantity committed, but not in the correct order multiple, and we want to ship a partial quantity and leave the other partial quantity open to ship in a separate fulfillment. If the customer only wants us to ship the partial quantity and not keep the other quantity open as a backorder, change the order qty to match the qty we want to ship.
Scenario: customer orders item A and we must ship in Sales Order multiples of 10. 93 units commit to the order, we want to ship 90 and leave 10 on backorder to ship later. Original allocation:
| Line | Item | Order Qty | Committed | Backordered | Commit |
| 1 | A | 100 | 93 | 7 | Available Qty |
Add additional line to create backorder,
| Line | Item | Order Qty | Committed | Backordered | Commit |
| 1 | A | 90 | 90 | 0 | Available Qty |
| 2 | A | 10 | 3 | 7 | Available Qty |
Mark second line ‘Do Not Commit’ so that qty does not get picked or counted in Qty to Route.
| Line | Item | Order Qty | Committed | Backordered | Commit |
| 1 | A | 90 | 90 | 0 | Available Qty |
| 2 | A | 10 | 0 | 10 | Do Not Commit |
After line is split, Validation status will go back to Pending. Copy any EDI passthrough values, if applicable. Refresh Item Data to pull in CID values, if applicable.
After the first fulfillment, you will receive an email alert to review remaining lines marked ‘Do Not Commit’ and if the customer still wants to backorder, change the Commit drop down to ‘Available Qty’ and wait for it to fill to release again. If the customer does not want the backorder, close the line.