General Details
Customer Number(s): 411AMA 411AMACA 417AMA 417AMZC
Orders Received: ☒ EDI ☐ Email ☐ Portal Import ☐ Fax
Ship From Location: Shawland L
Planned Ship Date: ☐ From Order Date* ☒ From Customer Ship Date*
☐ From Cancel Date* ☐ Day(s) of Week
☐ EDI Mapped Directly
*If “From” logic: ☐ Add # days ☐ Subtract 1 # days
Same Day Shipping: ☐ Yes Cutoff Time: N/A ☒ No
Ship Via: Customer Routing Guide
Freight Code: Third Party Billing
Order Processing Schedule: Orders Received On: Majority of orders received on Monday, but will come thru the week as well.
Orders Released On: Same day
Orders Shipped On: CSD/PSD
Customer Contacts: No Contact for Amazon contact Adam Kovacs
Damaged & Defective Terms: Yes
Backorder/Partial Line Handling: No
Order Confirmation Requirements: Portal automatically updated by EDI.
Changes/Cancellations to PO: Manually update the portal
Holiday Schedule/Requirements: Closures reported in Amazon’s portal.
Sales Order Processing
Approval Method: ☒ Auto ☐ Manual
Release Method: ☒ Auto ☐ Manual
Release Email Required: ☐ Yes ☒ No
Orders Must be Released together for pick jobs: ☐ Yes ☒ No
Validation Failure: Please list any common validation failure reasons and how to resolve.
Pricing and Item failure
Customer Portal Process: If customer has portal, please detail when and how it is used in the order process.
Portal if need to cancel an order
Customer Specific Process: Please outline any unique processes performed for this customer by Advantus. (Examples: Optional fields valued with specific data,
N/A
Return Authorizations
Returns Allowed: ☒ Yes ☐ No
If so, please explain any existing customer specific details to the Return Authorization process.
Normal return process