Amazon will send emails to the Compliance inbox once a week, usually on Wednesday, with their chargeback details. You will get one email per Amazon vendor number.
Amazon allows 30 days from the notification date to dispute a chargeback in the vendor portal
To dispute a chargeback in Amazon’s Vendor Portal:
Follow the instructions in View your Chargebacks to display chargebacks. Select the chargeback you wish to dispute.
Click Dispute chargeback and follow the onscreen instructions.
Note: You may only submit a dispute for the same chargeback twice. If a chargeback has been disputed and rejected twice, it is no longer eligible for dispute.
Violations that Result in Fines
ASN
Transportation/Routing
PO Confirmation and Fulfillment Receiving Issues
Labeling
Pallet issues
Prep: Additional packaging prep needed SIOC