Occasionally emails will be sent to amazon@advantus.com which goes to all marketing group emails. See below for example. These are requests from Amazon to update missing information which they are requesting due to customer returns or negative reviews.
When received, each Sales Ops Specialist should review and determine if the items(s) fall in their division(s).
If so, they should udpate the missing information and send back per the instructions in the email by the given deadline. See below for an example:
If there are questions about the missing information please contact the Product & Sourcing Specialist. If the information is missing in Netsuite please add it if if falls under Sales Operations or ask Product & Sourcing to add if it falls under their department to update.