General Details
Customer Number(s): 04DEM
Orders Received: ☐ EDI ☐ Email ☒ Portal Import ☒ Fax
Ship From Location: 12th Street
Planned Ship Date: ☐ From Order Date* ☒ From Customer Ship Date*
☐ From Cancel Date* ☐ Day(s) of Week
☐ EDI Mapped Directly
*If “From” logic: ☒ Add 0 # days ☐ Subtract # days
Same Day Shipping: ☒ No
Ship Via: UPS Ground
Freight Code: Prepay and Add Below $1000
Order Processing Schedule: Orders Received On: No Set Schedule
Orders Released On: Same Day Received
Orders Shipped On: Customer Ship Date
Customer Contacts: Sheila Schroeder at sheila@demco.com
Advantus Sales Rep: Tom Pomatto (COP)
Website: https://suppliernet.demco.com/
Login: ADVANTUS Pass: CORP
Damaged & Defective Terms: None
Backorder/Partial Line Handling: Yes, notify buyer
Order Confirmation Requirements: Yes
Changes/Cancellations to PO: Contact buyer
Holiday Schedule/Requirements: None
Sales Order Processing
Approval Method: ☐ Auto ☒ Manual
Release Method: ☐ Auto ☒ Manual
Release Email Required: ☒ Yes ☐ No
Orders Must be Released together for pick jobs: ☐ Yes ☒ No
Validation Failure: Please list any common validation failure reasons and how to resolve.
Pricing – contact customer with approved price
Customer Portal Process: If customer has portal, please detail when and how it is used in the order process.
An email is sent to info@advantus.com and the customer service rep.
Enter portal to download orders, update portal with NS sales order number, update portal with the tracking and date shipped, submit.
Customer Specific Process: Please outline any unique processes performed for this customer by Advantus. (Examples: Optional fields valued with specific data,
If orders are under the Free Freight minimum, ship on the customer’s provided third party Fedex Ground account.
Return Authorizations
Returns Allowed: ☒ Yes ☐ No
If so, please explain any existing customer specific details to the Return Authorization process.
Standard return process