General Details
Customer Number(s): 02BEST
Orders Received: ☒ EDI ☐ Email ☐ Portal Import ☐ Fax
Ship From Location: 12th St E-Com
Planned Ship Date: ☒ From Order Date* ☐ From Customer Ship Date*
☐ From Cancel Date* ☐ Day(s) of Week
☐ EDI Mapped Directly
*If “From” logic: ☒ Add 2 # days ☐ Subtract # days
Same Day Shipping: No
Ship Via: UPS Ground
Freight Code: Third Party Billing
Order Processing Schedule:
Orders Received On: Random/dropship orders
Orders Released On: Same Day
Orders Shipped On: Planned Ship Date
Customer Contacts: Tiffany Kindschy
Damaged & Defective Terms: N/A
Backorder/Partial Line Handling: Dropship – Customer does not accept partial lines
Order Confirmation Requirements: N/A
Changes/Cancellations to PO: Will be received via 860s
Holiday Schedule/Requirements: N/A
Sales Order Processing
Approval Method: ☒ Auto ☐ Manual
Release Method: ☒ Auto ☐ Manual
Release Email Required: ☐ Yes ☒ No
Orders Must be Released together for pick jobs: ☐ Yes ☒ No
Validation Failure: Please list any common validation failure reasons and how to resolve.
Address Failures: Reach out to customer if information is available.
Customer Portal Process: If customer has portal, please detail when and how it is used in the order process.
N/A.
Customer Specific Process: Please outline any unique processes performed for this customer by Advantus. (Examples: Optional fields valued with specific data,
N/A
Return Authorizations
Returns Allowed: ☐ Yes ☐ No
If so, please explain any existing customer specific details to the Return Authorization process.