General Details
Customer Number(s): 37HBS
Orders Received: ☐ EDI ☒ Email ☐ Portal Import ☐ Fax
Ship From Location: 12th
Planned Ship Date: ☐ From Order Date* ☒ From Customer Ship Date*
☐ From Cancel Date* ☐ Day(s) of Week
☐ EDI Mapped Directly
*If “From” logic: ☒ Add 0 # days ☐ Subtract # days
Same Day Shipping: ☒ Yes Cutoff Time: 9:30 AM ☐ No
Ship Via: FEDEX GROUND
Freight Code: Prepay and add below 1000 if shipping to Harmony/300 if dropship address
Order Processing Schedule:
Orders Received On: At random
Orders Released On: Same day
Orders Shipped On: Same day if before 9:30 AM, next day if after
Customer Contacts: Danae Garcia info@harmonycr.com
Damaged & Defective Terms: none
Backorder/Partial Line Handling: email Danae
Order Confirmation Requirements: none
Changes/Cancellations to PO: N/A
Holiday Schedule/Requirements: N/A
Sales Order Processing
Approval Method: ☐ Auto ☒ Manual
Release Method: ☐ Auto ☒ Manual
Release Email Required: ☐ Yes ☒ No
Orders Must be Released together for pick jobs: ☐ Yes ☒ No
Validation Failure: Please list any common validation failure reasons and how to resolve.
Price variance, out of multiples. Email Danae
Customer Portal Process: If customer has portal, please detail when and how it is used in the order process.
none
Customer Specific Process: Please outline any unique processes performed for this customer by Advantus. (Examples: Optional fields valued with specific data,
If shipping to Harmony, prepaid and add below 1,000, if to their dropship customer prepaid and add below 300
Return Authorizations
Returns Allowed: ☐ Yes ☐ No
If so, please explain any existing customer specific details to the Return Authorization process.