NEXCOM Dispute Process

  1. NEXCOM will notify of an infraction via email 
  1. Click on Click to view Deduction Issue to view the infraction. The NEXCOM login page will appear. 
  1. Log in to the site. 
  1. Click on the Deduction Issue on the My Tasks tile. 
  1. View Deduction Issue 
  1. To see the issue, click on Error Details 
  1. Error Details will populate. 
  1. Click on the Deduction Tasks link 
  1. The following screen will appear 
  1. Click on View Deduction 
  1. Click on the radio button for Yes to dispute the charge. 
  1. Comments are required in the dispute, and please add any attachments supporting the dispute. 
  1. Click on Save & Close Task
Updated on November 24, 2023

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