PRODUCT CHANGE CHECKLIST

Follow this checklist when informed of a change to a product; this includes product status changes to OBSOLETE, pricing increases, changes to a product’s design, material, or function, etc.

NOTE: Not all items in the checklist will be applicable for every division and/or brand.

FOR PRICING CHANGES:

Follow the PRICE CHANGE CHECKLIST.

FOR PRODUCT DESIGN, MATERIAL, OR FUNCTION CHANGES:

1. Update the content on the Sales in Marketing tab in Netsuite to reflect changes.
2. Submit Graphics requests to update sales sheet(s).
3. Submit Graphics requests for new photography (if applicable).
4. Submit Graphics requests to update catalogs (if applicable).
5. Submit Web requests to update the internal/brand website (if applicable).
6. Pull sales history report by customer by item report to generate a list of customers actively selling the product that you must submit or contact to provide updated images, content, or information.
7. Submit updated images and/or information to customers actively purchasing the product – follow the customer’s specific submission process, which can be found here.
8. If Seward, Mercury Tactical Gear, or Mercury Luggage SKU, update ASI or rangeme.com sites with updated information.

FOR OBSOLETE STATUS CHANGES:

1. Submit Graphics requests to archive sales sheet(s).
2. Submit Graphics requests to to remove items from the catalog (if applicable).
3. Submit Web requests to update the internal/brand website (if applicable).
4. If Seward, Mercury Tactical Gear, or Mercury Luggage SKU, remove the item from ASI or Rangeme.com sites.
5. Lastly, notify customers and remove items from inventory feeds following the Obsolete Product – Netsuite Action Items process.