- Orders are received via EDI and are auto approve / auto release.
- No action is needed unless validation is failed.
- Typically, validation fails due to invalid address or possible duplicate.
- Update address and release.
- Close duplicate order.
- Occasionally you will receive an email (below) to cancel an order.
- Open the attachment to find the PO number and cancel reason.
4. Close the order in NS using the Close SO button and selecting “closed at retailers request.”
5. Log into commercehub, search for the PO number and close.
- Go to Workflow > Orders > All Orders
- In the top right, search for the PO number.
- You might have to select the other options under status to see more results.