- General Info
- Hobby Lobby Vendor Site: https://www.hobbylobby.com/about-us/vendor-documents
- How Do New Products Come to Market?
- Sparrow Production works on costing, packaging, new molds, and more.
- VP of Sales Advantus, VP Creative Director of Sparrow, and Creative Sales Consultants (CSC) Rep Group present new items to Hobby Lobby.
- Sparrow Office completes the HL New Item Upload Form and sends it to CSC for upload into HL Quote System.
- New development should be noted and discussed on the Sulyn weekly tracker and meeting.
- Items are selected and confirmed, and POs are issued and sent to the VP of Sales Advantus and Sparrow office.
- Process
- Hobby Lobby sends POs to the VP of Sales and Sparrow Office.
- The Sparrow Office completes the NIF form within two days of PO receipt and sends it to Product & Sourcing and Product Compliance.
- Product & Sourcing: NIF processed and NetSuite item set up completed within two days of NIF receipt.
- Product & Sourcing: Alerts Product Compliance of the new items for testing. Alerts Marketing to upload pricing for 46HOB (Hobby Lobby Domestic Vendor #).
- After Customer Service enters the order, Product & Sourcing confirms everything matches the Hobby Lobby PO and the NIF.
- Quantities, Ship Dates, Pricing, Items, Item Descriptions, UPCs, Customer Item #, Tariff Code, etc.
- Verify order quantities meet MOQs and are divisible by the master carton quantity.
- Item Descriptions must match the PO EXACTLY.
- Product & Sourcing Specialist will cut the PO (PO lines shipping to Shawland H-I) and email the factories.
- NOTE- Always include the project description and the PO# in the email’s subject line, as well as the factory name and date the PO is sent, for added visibility.
- For POs going to CMB – Always send to Freya and Supply Chain Buyer & copy, Christina, Vicky and Melissa, Yolanda and Jessica @ Sparrow, Product & Sourcing Coordinator, and Product Compliance.
- For POs going to Ningbo Praise – Always send to Wency and Supply Chain Buyer, and copy Pandy, Melissa, Yolanda and Jessica @ Sparrow, Product & Sourcing Coordinator, and Product Compliance.
- For POs going to TD – Always send to Water and Supply Chain Buyer, and copy Melissa, Yolanda and Jessica at Sparrow, Product & Sourcing Coordinator, and Product Compliance.
- Product & Sourcing Specialist will email barcode labels and carton markings to the factory in the same email with the PO.
- Always copy the P&S Coordinator on PO emails to the factory.
The email to the factory should look like the below:
Dear (Vendor contact),
Please see attached PO # XXXXX. Please send a PI confirming this PO within 48 hours.
See attached labels and labeling instructions. Please send the final carton dimensions and weights once available.
Please let me know if you have any questions.
Thank you,
- The factory will email the Product & Sourcing Coordinator with a PI for Sales Confirmation.
- NOTE – A NetSuite alert will notify Product & Sourcing if we have not received a PI within 48 hours.
- If this happens, the Product & Sourcing Coordinator will contact the factory to check the status.
- PI is proofed against Advantus PO and HL PO’s before signing and sending back.
- The Product & Sourcing Coordinator will enter PI receipt date into NetSuite.
- Yolanda (Sparrow) will email the factories and request two inner packs of each item as samples.
- Product & Sourcing Specialist will only need to cut a PO for samples if there is a PDQ.
- All other samples are free of charge from the factory.
- If there is a PDQ, the Product & Sourcing Specialist will order TWO (2) of each PDQ and have it shipped to Sparrow.
- The Product & Sourcing Coordinator will email the factory one month before the ship date for the final dimensions and weights.
- Product & Sourcing Coordinator will confirm the information and mark the dims as verified.
- If dims are different, C&H Associate Business Manager to contact the HOB admin/Sales Rep
- The factory will email shipping docs (packing list, commercial invoice, BOL) once the vessel has shipped. Supply Chain receives the documents, and an Inbound Shipment is created.
Email Contacts:
• Freya – freya.z@chinamutualbenefit.com
• Christina – christina.z@chinamutualbenefit.com
• Vicky – vicky.h@chinamutualbenefit.com
• Melissa – melissa@sparrowii.com
• Yolanda – yolanda@sparrowii.com
• Jessica – jessica@sparrowii.com
• Wency – wency.wang@zanyang.cn
• Pandy – pandy.yin@zanyang.cn
• Libby – libby.liu@zanyang.cn
• Water – water@totaldesigninternational.com
• Dennie – dennie@totaldesigninternational.com
• ragan@creativesales.biz
• maisoua@creativesales.biz