Sending and Receiving Faxes

The fax port out to our new fax provider – FaxSIPIt/eFax – has been completed for the following two numbers:

904-482-0099 – info@advantus.com

904-482-0101 – ar@advantus.com

When we receive a fax to one of those numbers, it will arrive in the associated mailbox in the form of an email and look like this:

The PDF attachment contains the fax.

You can also review and send faxes from the web portal at:

https://www.efaxcorporate.com/myaccount/login

The login will be the phone number and the password for both accounts is located in BitWarden (you can search for “efax” or “faxsipit”)

To send a fax, you have two options:

Option #1: Send a fax from Outlook

1. You must send the email as the fax licensed user (e.g. info@advantus.com or ar@advantus.com)
2. Compose the cover letter in the body of your email
3. Send the email to <faxnumber>@eFaxsend.com.
   • * Within the USA – To send a fax to (312) 555-1212, you would use 13125551212@eFaxsend.com. Do not include any local or international dialing codes (e.g., 0, 011, 001)
   • * International – To send a fax to a UK number, such as +44 207 555 1212, you would use 442075551212@eFaxsend.com.
4. If you would like to include a file, attach that file to the email. Make sure the file is one we can accept. Click here for a list of acceptable file types. You may attach up to 4 attachments as long as the total message size does not exceed 6MB.

Option #2: Send a fax from the eFax Web Site

1. Log on to your account at the eFax Corporate Home page
2. Click on the “Send a Fax” button at the top of the page
3. Fill in the recipient information, cover page text, and attach any files you want to include (up to a maximum of 5 files)
4. Click “Send Fax”.