Mercury Product Transitions

Three types of transitions of Mercury products:

OPTION 1: Non T item from China discontinued, T item already exist and is sold to TAA customer under a different UPC.

Examples:

MRC9979-BK > MRCT9979-BK (T stock has same COO, but mixed UPCs)
MRC9901-MUL > MRCT9901-MUL (No older T stock left)
MRC9936-MUL > MRCT9936-MUL (T stock from Taiwan and Cambodia)

Action Items By Department:

Product & Sourcing

• Manage the old China (non-T) inventory to ensure it is all gone. Coordinate with Shawland as needed.
• If there’s a small quantity left on hand, or less than a master carton, place a sample order to have remaining stock sent to Corporate to clear it out.
• Inventory may also be cleared out by a customer order. If a customer orders more than what’s available in non-T, you can have some T stock converted (via NS task) to the non-T item number to fill the order before transitioning.
• NOTE: We CANNOT leave any non-T stock in SHW to fill future E-commerce or other orders. There can be NO duplicate UPCs in Netsuite. All customers must be transitioned to the new sku.
• Coordinate a rework of the T stock if it needs a new UPC on the hangtag. Some inventory already has the new UPC, and some needs to be reworked. *Reference the Item Location Notes.
• After non-T item is cleared out/shipped, change the Product Lifecycle Status to Obsolete. Also change the status to Obsolete for the –CUSTOM item.
• Delete the UPC from the Units & Dims section on the non-T item, including the RF-Smart line.
• Update the UPC for the T item as appropriate.
• Transfer the old China UPC to the T item, OR
• Remove CHINA from the end of the current T item UPC in the system
• Confirm COO is correct on both the T item and its –CUSTOM item
• If no –CUSTOM item exists, set one up as Non Stock status
• Mark item as “TAA Compliant” under Sales & Marketing section, if applicable ***Does not apply if item has a China reservoir
• Confirm LCT and Planned Duty Cost are up to date
• Confirm MSRP for T item with Zach. Update Planned MSRP, if needed. Communicate any changes to Marketing so they can update the List Price.
• Communicate transition of each item to the team, including any relevant details about the specific situation.

Sales/Customer Account Manager

• Notify Exchange customers to update the style number to MRCT for future orders. The Exchange UPC will stay the same as the non-T item they previously ordered.
• Notify current TAA customers of the new UPC.
• Notify all customers of the new COO, if needed.

Marketing/Graphics

• Update Mercury Tactical and/or Mercury Luggage digital catalogs and sell sheets with new item number.
• Update customer portals and Advantus websites with new item number and new COO, if needed.
• Update customer pricing as needed.
• Update the List Price, if needed. P&S will confirm with Zach and communicate any changes.

OPTION 2 : Different COOs, but no item number change or UPC change

Examples:

MRC3978-BK (Cannot claim TAA due to China reservoir)
MRCT9939-BK (Taiwan and Cambodia stock on hand, and on order)
MRCDH1021-BK (Non-tactical sports item, no T item number created)

Action Items By Department:

Product & Sourcing

• Manage the old China inventory to ensure it is all gone. Coordinate with Shawland as needed.
• If there’s a small quantity left on hand, or less than a master carton, place a sample order to have remaining stock sent to Corporate to clear it out.
• Inventory may also be cleared out by a customer order. If a customer orders more than what’s available from China, you can have some Cambodia stock from SUA transferred to SHW to fill the order before transitioning.
• China stock should be in the main SHW location. Any new Cambodia stock should be in the Unavailable (SUA) location. The UPC will be the same for both. *Reference the Item Location Notes
• Product Lifecycle Status remains Active for the item number. The –CUSTOM item number should be Non-Stock status.
• Update the COO after the inventory is transferred to SHW. –CUSTOM item COO must also be updated.
• Mark item as “TAA Compliant” under Sales & Marketing section, if applicable ***Does not apply if item has a China reservoir
• Confirm LCT and Planned Duty Cost are up to date
• Communicate transition of each item to the team, including any relevant details about the specific situation.

Sales/Customer Account Manager

• Notify all customers of the new COO only. There are no changes to the UPC or item number.

Marketing/Graphics

• Update customer portals and Advantus websites with new COO, if needed.
• Update customer pricing if Zach has communicated any changes.

OPTION 3 : Non-T item from China is discontinued. T item is brand new, has never been sold to any customers before.

Examples:

MRC3114-BK > MRCT3314-BK
MRC9133-BK > MRCT9133-BK

Action Items By Department:

Product & Sourcing

• Manage the old China (non-T) inventory to ensure it is all gone. Coordinate with Shawland as needed.
• If there’s a small quantity left on hand, or less than a master carton, place a sample order to have remaining stock sent to Corporate to clear it out.
• Inventory may also be cleared out by a customer order. If a customer orders more than what’s available in non-T, you can have some T stock converted (via NS task) to the non-T item number to fill the order before transitioning. NOTE: We CANNOT leave any non-T stock in SHW to fill future E-commerce or other orders. There can be NO duplicate UPCs in Netsuite. All customers must be transitioned to the new sku.
• No hangtag UPC rework should be needed, as the T-stock shipped from the beginning with the correct UPC. *Reference the Item Location Notes.
• After non-T item is cleared out/shipped, change the Product Lifecycle Status to Obsolete. Also change the status to Obsolete for the –CUSTOM item.
• Delete the UPC from the Units & Dims section on the non-T item, including the RF-Smart line.
• Update the UPC for the T item as appropriate.
• Transfer the old China UPC to the T item, OR
• Remove CHINA from the end of the current T item UPC in the system (most of them).
• Confirm COO is correct on both the T item and its –CUSTOM item.
• If no –CUSTOM item exists, set one up as Non Stock status.
• Mark item as “TAA Compliant” under Sales & Marketing section, if applicable. ***Does not apply if item has a China reservoir
• Confirm LCT and Planned Duty Cost are up to date
• Confirm MSRP for T item with Zach. Update Planned MSRP, if needed. *Communicate any changes to Marketing so they can update the List Price.
• Communicate transition of each item to the team, including any relevant details about the specific situation. 

Sales/Customer Account Manager

• Notify Exchange customers to update the style number to MRCT for future orders. The Exchange UPC will stay the same as the non-T item they previously ordered.
• Notify current TAA customers of the new UPC
• Notify all customers of the new COO, if needed

Marketing/Graphics

• Update Mercury Tactical and/or Mercury Luggage digital catalogs and sell sheets with new item number
• Update customer portals and Advantus websites with new item number and new COO, if needed
• Update customer pricing as needed.
• Update the List Price, if needed. P&S will confirm with Zach and communicate any changes.
• Pull a sales report and notify the reps of what customer has actively purchased the item in the last 6 months. If a rep isn’t assigned, then the Sales Specialist should put an email notification together and send it out.